There are three behaviour-based concepts that must be adopted and learned in order to successfully transform a culture to one of connection: attentiveness (focus on others), alertness (emotional sensitivity to…
Developing a strategy for ‘Connection’ can have enormous influence on the way your people think and connect, and plays an important role in fundamental transformation of any businesses culture and…
You may be familiar with what is referred to as ‘Lean philosophy’. The lean philosophy seeks to eliminate wasteful practices and increase value-producing practices and, began in the manufacturing industry.…
Over time, negative experiences erode the leader’s influence. This is particularly true for leaders who give plenty of lip service to forging effective relations but whose behaviour does very little…
A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their…
“Gentlemen, we are going to relentlessly chase perfection, knowing full well we will not catch it, because nothing is perfect. But we are going to relentlessly chase it, because in…
Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply…
Integrated teams, functioning in a culture of accountability, are the performance driver of choice in today's high performing organizations. Research has demonstrated the superiority of group decision making over that…
When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people…
The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work…