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Adaptability – Resiliency to Respond to Changing Events

  • Post author:Catherine Osborne
  • Post published: June 21, 2022
  • Post category:Uncategorized

Developing a strategy for ‘Connection’ can have enormous influence on the way your people think and connect and plays an important role in fundamental transformation of any businesses culture and…

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Attentiveness – Focus on Others

  • Post author:Catherine Osborne
  • Post published: June 7, 2022
  • Post category:Uncategorized

Developing a strategy for ‘Connection’ can have enormous influence on the way your people think and connect, and plays an important role in fundamental transformation of any businesses culture and…

Continue ReadingAttentiveness – Focus on Others

Organizations Do Not Do Things – People Do

  • Post author:Catherine Osborne
  • Post published: November 9, 2021
  • Post category:Uncategorized

TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and…

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The Deming Way

  • Post author:Catherine Osborne
  • Post published: November 2, 2021
  • Post category:Uncategorized

December 20, 2021 will mark the twenty-eighth anniversary of the passing of Dr. W. Edwards Deming. As we all know, Dr. Deming is touted as the key innovator in driving…

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Connection — Making the Choice to Change

  • Post author:Catherine Osborne
  • Post published: October 26, 2021
  • Post category:Uncategorized

As often mentioned, change – whether personal or organizational – is not easy. Even when presented with clear reasons and validated in research, for behaviour change it is still a…

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Positive Presence As A Business Improvement Strategy

  • Post author:Catherine Osborne
  • Post published: June 1, 2021
  • Post category:Uncategorized

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of…

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