The Three Reasons Leadership Development Fails
Go online, stroll through a bookstore, attend another training workshop or seminar and you will see that the topic of leadership is everywhere. We talk about it in political terms,…
The Organizational Factors of Ineffective Communication
Can we place too much emphasis on the need for open and effective communication? There are entire books, lectures, and even professional organizations dedicated to researching and improving overall communication…
Alertness – Emotional Sensitivity to Others
There are three behaviour-based concepts that must be adopted and learned in order to successfully transform a culture to one of connection: attentiveness (focus on others), alertness (emotional sensitivity to…
The Human Factor
Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply…
Managing the Human Element: The Toxic Employee
Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that any form of outside influence will…
When is Enough Enough?
The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work…
Communication – The KPI for Collaboration
Much of the communication in today’s organizations entails an exchange, wherein all parties involved must act as both giver and recipient of information. This exchange ensures that the information is…