Blog Archives

Teamwork Drives Organizational Performance

Posted on July 22, 2025 by Catherine Osborne

Influential leaders know how to create and sustain highly functional teams that are resilient and engaged. Team building is not about technical skill. Team building is the product of understanding human behaviour and putting the focus on behaviour skill competencies…

Tagged with: absenteeism, accountability, behaviour, burnout, collaboration, compassion, engaged, expectations, Hope, innate strengths, mental skills, performance, positive presence, quality, resilient, safety, Stability, teams, Trust, turnover, wellbeing
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Accountability Leads Collaboration

Posted on November 1, 2022 by Catherine Osborne

While accountability is effective in establishing behaviour based expectations for performance, the key is to remain focused on improved and effective behaviour change. Repeating ineffective behaviour that is revealed in feedback and accountability ultimately creates a great deal of damage…

Tagged with: accountability, actions, alignment, attitudes, behaviour, beliefs, change, collaboration, consequences, expectation, expectations, mental model, ownership, performance, relationships, responsibility, thoughts
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People First – The Strategy

Posted on May 31, 2022 by Catherine Osborne

You may be familiar with what is referred to as ‘Lean philosophy’. The lean philosophy seeks to eliminate wasteful practices and increase value-producing practices and, began in the manufacturing industry. It was Toyota that really took the philosophy to heart…

Tagged with: culture, emotional connections, engagement, expectations, influence, leadership, lean, mind set, needs, people first, performance, Strategy, success, wants
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Let Behaviour Drive Performance

Posted on December 21, 2021 by Catherine Osborne

When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people are aware of and competent in these abilities: 1. Build…

Tagged with: accountable, behaviour, care, communication, connection, culture, energized, engaged, expectations, foundation, initiative, listening, motivated, performance, Respect, responsibility, Trust, understanding, values, victim
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The Accountability of Change

Posted on November 30, 2021 by Catherine Osborne

A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The…

Tagged with: accountability, assumptions, change, cognitive, Confirmation bias, expectations, focus frames, mental models, neuroscience, performance, positive presence, self-awareness, self-management, thoughts
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When is Enough Enough?

Posted on November 16, 2021 by Catherine Osborne

The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work place. In times of a labor shortage, managers tend to…

Tagged with: accountability, attitude, behaviour, Choice, coaching, communication, counseling, culture, expectations, grow, human, motivation, performance, productive, rewards, toxic
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