Blog Archives

Effective Communication is Paramount!

In April of this year, technology mogul Elon Musk tweeted out that “people are overrated.” While he would later explain that he was referring to the power of robotics and the emerging technology in both robotics and artificial intelligence, I

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Domains of Leadership Strength

John Maynard Keyes wrote, “The hardest thing is not to get people to accept new ideas; it is to get them to forget the old ones.” Change, increased complexity, and chaos are constants in our knowledge and technology driven world.

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Leadership Interactions Are Positive or Negative

The greatest of all leaders understand that methods, tools, technologies, protocols, and systems do not achieve results. People do. Therefore, it is people not processes, with whom organizational leaders must form a long-lasting, positive, emotional connection. This connection actually is

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Taking Advantage of Conflict and Confrontation

The presence of highly developed positive neuronal connections among leaders and team members does not mean the absence of conflict and confrontation. On the contrary, a culture that embraces collaboration and connection welcomes constructive conflict and confrontation. The operative word

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Emotional Awareness – Where Are You?

Authenticity, humility, honesty, and courage are hallmark leadership traits that research has attributed to a leader’s emotional awareness. In today’s knowledge economy in which the majority of your workforce is made up of knowledge workers – those people whose jobs

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LEADING HEALTHCARE TRANSFORMATION THROUGH CHAOS

Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving out of your ‘comfort zone’…it automatically sets off the famous

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Emotions at work – A Simple Strategy

Emotionally aware leaders understand their own (and, by extension, their employees) emotional triggers. Emotional triggers are people, events, conditions, or experiences that arouse intense negative reactions. Incompetence, micromanagement, constantly missing or incomplete information, arrogant and superior attitude, lack of communication,

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LEADING CHANGE THROUGH CHAOS

Let’s face it, if we are not changing, chances are we’re not alive.  Resistance to change is normal and natural.  You see, the minute your brain realizes you are moving out of your ‘comfort zone’…it automatically sets off the famous

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The Emotional Dimension of Performance

Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in a high-stress environment may experience even more. Emotions do not

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The Artful Apology

At the heart of sustaining highly effective relationships is the skill of expressing an artful apology. There are various excuses people give for refusing to apologize for inappropriate, disrespectful, rude, and a host of other more toxic behaviours. Whatever the

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