Blog Archives

Crossing the Age-Gap

An analysis of 20 studies with nearly 20,000 people revealed slight and inconsistent differences in job attitudes when comparing generational groups. While many love to point out that younger and older people are more different than alike, research refutes this

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Is Your Emotional Energy Positive?

A leader’s words, attitudes, and behaviour have the ability to incite various negative and/or positive emotions in their employees. Even followers who manage their emotions well can be affected by this emotional energy. It is the inadvertent or unconscious control

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The Secret to Behaviour in a Performance Driven Culture

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. It is actually these relationships that make us human and

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Behaviour Drives Performance Excellence

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. Here is the reality check. Few people are willing to

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Accountability Leads Collaboration

While accountability is effective in establishing behaviour based expectations for performance, the key is to remain focused on improved and effective behaviour change. Repeating ineffective behaviour that is revealed in feedback and accountability ultimately creates a great deal of damage

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Emotional Connection – The Three Points of Contact

A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their leader influences the way they do their job and the

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Behaviour Accountability

This is the most challenging aspect of the coaching and counseling process: To adequately acknowledge the need to change behaviour, a person must be compelled to search for, examine and question those unconscious assumptions they have buried deep in the

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The Urgency Imperative

John Kotter, a well-known change expert, defines urgency as a combination of thinking, attitudes, and behaviours. Urgency is a hyper-alertness and represents a commitment to addressing an important issue that suddenly arises, whether inside or outside of the organization. When

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Positive Presence As A Business Improvement Strategy

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of sustaining the progress of lean thinking. In 2001 Toyota formalized

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Are Your Values a Positive Force?

Knowing your values is extremely important to acquiring a resilient and energized mindset. A personal value is an individual’s absolute or relative and ethical value, the assumption of which can be the basis for ethical action. A value system is

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