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Organizations Do Not Do Things – People Do

Posted on November 9, 2021 by Catherine Osborne

TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and LEAN. Dr. Deming continually emphasized, however, that organizational quality is…

Tagged with: behaviour, change, culture, effectiveness, Excellence, Improvement, leader, management, people, process, purpose, quality, systems, TQM, transformation, understanding
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Corporate Harmony, the book, brilliantly argues the need for a new skill set in today’s work place – Positive Presence – one that will protect the working-minds of employees as they continuously adapt to the complexity, ambiguity and lightning fast pace of change in the world today. Corporate Harmony underscores the need to enhanced leader behavior skills to create a positive and energized workforce. – Dr. Michael E. Frisina, PhD, CEO of The Frisina Group
Catherine Osborne challenges the boundaries of current thinking on human energy and leadership. Corporate Harmonyintroduces the concept of Positive Presence as a key to creating and maintaining a positively energized work environment that is safe from toxic, unhealthy negative emotional energy. Based on current research coming from the neurosciences, the book provides practical guidelines for creating extraordinarily positive performance in modern organizations. – Kim Cameron, Professor of Management & Organizations, Ross School of Business and Professor of Higher Education, University of Michigan

Corporate Harmony uses scientific research to stress the need of recognizing negative human energy as one of the greatest risks to organizational success. Catherine's book highlights the need for cognitive strength and effective behavior skills using the philosophy of Positive Presence as a business process improvement strategy centered on making obvious what behavior adds value thus reducing toxic, disruptive and non-productive behavior in the workplace. Corporate Harmony takes emotional intelligence to the next level by introducing the skill set of Positive Presence and highlighting the need for enhanced leader behavior skills. – Sue Denomy, President and CEO of Bluewater Health
Corporate Harmony provides a firm basis for embracing the concept of Positive Presence as a leadership and workforce competency in order to drive the necessary behavior for success at the individual level by using proven management science as an improvement process. – P. Kirk Patterson, Business Developer, Co-Operative Education & Career Action, University of Waterloo, Canada

Corporate Harmony, the book, emphasizes the importance for enlightened leaders to use their Positive Presence skill to create and maintain a positive energized work environment that is safe from toxic, unhealthy negative emotional energy. Corporate Harmony offers up a simple strategy that focuses on individual behavior as the tangible evidence of positive emotional energy that is needed for achieving peak performance, building strong relationships, and experiencing good health in the workplace. – Todd Stepanuik, President and CEO of Middlesex Hospital Alliance
Corporate Harmony, the book has the courage to bring the ‘human energy’ topic out of the closet of the organizational world, and rightly so. Corporate Harmony builds a case, through some of the most current research coming from the neurosciences, for the necessity to develop in our workforce the skill of Positive Presence, thus equipping our people to maintain physical, emotional, and interpersonal well-being in today’s work world. – Sharon Campbell Rayment, International Speaker and Author

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