Let Behaviour Drive Performance
When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people…
Organizations Do Not Do Things – People Do
TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and…