TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and…
All great relationships require constructive conflict and confrontation to grow and thrive. Influential leaders orchestrate the culture in which people can be energized, engaged, and fully aware of their meaningful…
Understanding your behaviour style and the behaviour styles of your team is invaluable today in creating high performance in your organization. Today five generations of people make up the current…
I was recently reading about how some leaders are not properly addressing today’s environmental and strategic threats because they continue to use outdated and antiquated models of assessing what is…
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the…
All new leaders must realize that for people to truly follow your lead, they first must believe that you, as their leader have their very best interests at heart. This…
It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create…
I recently listened to an author say that if they reflected on their life in the past three decades, and taken into account all the unique changes that occurred in…
Well over 20 years ago Doc Childre and a group of 30 researchers and entrepreneurs gathered to explore the connection between the metaphorical and physical heart, and in 1991 they…
In our ever-increasing competitive business climate, organizations continue to seek any advantage that will give them edge on their competition. Many have found that one solution is to improve their…