Blog Archives

The Role of Performance Coach

Posted on November 11, 2025 by Catherine Osborne

As a leader one of your most important roles is Performance Coach. And by far, behaviour change is THE most challenging aspect of performance coaching for team members. To adequately acknowledge the need to change your behaviour, you must be…

We Get What We Create

Posted on July 1, 2025 by Catherine Osborne

Sigmund Freud, so the story goes, went to his grave perplexed by the question “What do women want?” I wonder if it ever occurred to Freud to simply ask a woman. In business, puzzled leaders do ask their employees what…

Leading Change Through Chaos

Posted on October 22, 2024 by Catherine Osborne

It is inevitable actually, that you will at some point in your career find yourself faced with the necessity to make a change that you don’t agree with, for whatever the reason. … and the reasons are unlimited. One reason…

Can You Embrace Change?

Posted on October 15, 2024 by Catherine Osborne

Let’s face it, if we are not changing, chances are we’re not alive. Resistance to change is normal and natural. You see, the minute your brain realizes you are moving out of your ‘comfort zone’…it automatically sets off the famous…

The Eight Behaviours of Trust

Posted on February 20, 2024 by Catherine Osborne

Trust-earning or trust-building behaviours include: 1. Consistency in manner, words, and actions; 2. Accountability and transparency, including actively listening, sharing information, and taking responsibility instead of blaming; 3. Genuine or sincere interest in and concern for others; 4. Respectful and…

The Mental Model of Trust

Posted on February 13, 2024 by Catherine Osborne

Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that people are generally honorable. Social and ethical theorist Russell Hardin…

Cooperation Is The New Constructive Competition

Posted on December 5, 2023 by Catherine Osborne

A cooperative attitude inhibits destructive competition. While competition among teams can be healthy in that it brings out personal and team bests, energy and commitment to work, it can quickly lead to negative or dysfunctional behaviour. Competition can turn some…

Tagged with: attitude, commitment, Competition, connect, constructive, cooperation, energy, engagement, positive presence, positively, teams, value
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The Key to Collaboration – A Cooperative Attitude

Posted on November 28, 2023 by Catherine Osborne

A cooperative attitude is performance power. And a cooperative attitude is critical to building strong, sustainable teams. We know that when teams are engaged by their leadership in a cooperative environment not only is there in an increase in employee…

Tagged with: attitude, collaboration, cooperative, goal, leadership, morale, performance, positive presence, Power, productivity, quality, teams
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What is a Collaborative Team?

Posted on May 9, 2023 by Catherine Osborne

As leaders, we need to focus on forming teams that can perform amid the complexity and chaos of today’s work environment –a team whose members have behavioural competencies, including interpersonal skills that enhance each other’s’ performance. It has been proven…

Leadership Is About Behaviour

Posted on January 24, 2023 by Catherine Osborne

Think back to the first time you heard the word “leader.” Now think of the words or phrases you attribute to a person you consider a leader. Some examples of the words or phrases we attribute to a leader include:…