Great Leaders Don’t Learn From Crisis
Do you ever go to work and ask yourself, “How can I perform my very best today?” If you are asking that question, have you ever asked, “What do I…
The Three Reasons Leadership Development Fails
Go online, stroll through a bookstore, attend another training workshop or seminar and you will see that the topic of leadership is everywhere. We talk about it in political terms,…
Effective, Functional, Professional Relationships-The Secret
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It…
People Behaviour – the Key To Collaboration
While dysfunctional behaviour is often chalked up to human nature, particularly if it occurs only occasionally, it is nonetheless a signal that a larger problem likely exists. In other words,…
Collaboration as a Performance Improvement Strategy
Collaboration is a partnership between people and or groups intended to generate a product or achieve a singular objective that is mutually beneficial to all parties involved. Collaboration tends to…
You Are An Influential Leader
Whether you are in a formal role of leader or not, you are always an influential leader. Influential leaders understand that how they think and behave affects the way they…
The Organizational Factors of Ineffective Communication
Can we place too much emphasis on the need for open and effective communication? There are entire books, lectures, and even professional organizations dedicated to researching and improving overall communication…
Thriving in the Chaos
When we accept that the nature of today’s work environments is inherently complex, ambiguous, fast-paced, constantly changing and requires a continuous high level of excellence, then we must acknowledge that…
Don’t Settle For ‘Good’
If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that…
The Performance Gap
Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk…