Blog Archives

The Three Reasons Leadership Development Fails

Go online, stroll through a bookstore, attend another training workshop or seminar and you will see that the topic of leadership is everywhere. We talk about it in political terms, business, sports, and tax-exempt organizations. People are captivated and confused

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Effective, Functional, Professional Relationships-The Secret

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It is actually these relationships that make you human and without

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People Behaviour – the Key To Collaboration

While dysfunctional behaviour is often chalked up to human nature, particularly if it occurs only occasionally, it is nonetheless a signal that a larger problem likely exists. In other words, when blood results get mixed up in the lab or

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Collaboration as a Performance Improvement Strategy

Collaboration is a partnership between people and or groups intended to generate a product or achieve a singular objective that is mutually beneficial to all parties involved. Collaboration tends to move forward any kind of work or goal faster than

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You Are An Influential Leader

Whether you are in a formal role of leader or not, you are always an influential leader. Influential leaders understand that how they think and behave affects the way they lead. They must be committed to all kinds of improvement

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The Organizational Factors of Ineffective Communication

Can we place too much emphasis on the need for open and effective communication? There are entire books, lectures, and even professional organizations dedicated to researching and improving overall communication in the workforce. What all this attention on communication says

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Thriving in the Chaos

When we accept that the nature of today’s work environments is inherently complex, ambiguous, fast-paced, constantly changing and requires a continuous high level of excellence, then we must acknowledge that workplace ‘stress’ is here to stay and our job now

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Don’t Settle For ‘Good’

If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that to business or health care, if I asked you how

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The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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Leadership Is About Behaviour

Think back to the first time you heard the word “leader.” Now think of the words or phrases you attribute to a person you consider a leader. Some examples of the words or phrases we attribute to a leader include:

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