Blog Archives

The Performance Power of Your Presence

Never doubt the impact on performance marked by your presence as a leader. You are, without a doubt, ridiculously in charge of the production and wellbeing of every person you lead, and ultimately, the destiny of your organization. And, without

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Performance Excellence – Continuous Improvement

When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total

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Performance Excellence – The Skill of Positive Presence

Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a

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The Employee Engagement Roller Coaster

The climate that we work in today is getting increasingly more competitive and our organizations are more complex and ambiguous than ever before in history. Each day the markets in which we compete grow and change. In this increasingly competitive

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Thriving in the Chaos

When we accept that the nature of today’s work environments is inherently complex, ambiguous, fast-paced, constantly changing and requires a continuous high level of excellence, then we must acknowledge that workplace ‘stress’ is here to stay and our job now

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The Road to an Energized Workforce

The ground-breaking revelations coming from brain science and neuroscience are emphasizing the impact of human energy on, not only organizational culture, but also on the health and productivity of our workforce. These findings cannot be ignore, and in fact, in

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A New Path to Employee Engagement

The greatest single threat to the future of organizations as we know them today is the inability of leadership to engage its workforce for sustainable satisfaction and engagement. In the recent State Of The Global Workplace Report, Gallup concludes that

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This New Year: A New Mindset

The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our

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The Seven Employee Needs

Many leaders are unaware of the needs and concerns of their workforce. Unmet needs produce strong negative feelings and resentment. These employees become complainers, cynics, and faultfinders. They resist change, and they disengage from the culture and all initiatives. They

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The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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