Performance Excellence – Continuous Improvement
When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means…
Performance Excellence – The Skill of Positive Presence
Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours -- the “people issues,” that occur…
Performance Excellence – The Influential Leader
Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and how behaviour habits affect those with whom you work. And,…
The Behaviour Element of Performance Excellence
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance…