John Maynard Keyes wrote, “The hardest thing is not to get people to accept new ideas; it is to get them to forget the old ones.” Change, increased complexity, and chaos are constants in our knowledge and technology driven world.…
John Maynard Keyes wrote, “The hardest thing is not to get people to accept new ideas; it is to get them to forget the old ones.” Change, increased complexity, and chaos are constants in our knowledge and technology driven world.…
Coaching and having a coach has become a huge buzz in today’s corporate world. As leaders in the fast-paced, ever-changing work environment, having that third-party support to manage the chaos and complexity can be invaluable. On the other hand, bringing…
In today’s workforce the talent pool of technically competent people fluctuates. While everyone still competes to hire people with strong technical skills, it is becoming increasingly clear that performance is a function of both technical skill and behaviour capacity. Furthermore,…
Many leaders are unaware of the needs and concerns of their workforce. Unmet needs produce strong negative feelings and resentment. These employees become complainers, cynics, and faultfinders. They resist change, and they disengage from the culture and all initiatives. They…
When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total…
Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a…
At the heart of a high-functioning integrated team in a performance driven culture, is performance at the individual level – and more specifically, ‘influential leader’ behaviour skills. Every team member is an influential leader regardless of rank or title. What’s…
The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change is mostly slow and painful. But the truth of the matter is what worked for success in the 1990’s will…
Organizational performance can rise no higher than the collective performance of its people. With the arrival of the knowledge economy, organizations transitioned on a global scale from a mechanistic environment of linear control, to a systemic environment of complexity. As…
Today’s complexity, ambiguity and rapid change bring with it the realization that in today’s knowledge-based organizations, and particularly healthcare organizations, it is difficult – or more accurately, impossible — for any one leadership group, on its own, to achieve organizational…