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Performance Excellence – Continuous Improvement

When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total

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Performance Excellence – The Skill of Positive Presence

Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a

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