When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total…
Blog Archives
Performance Excellence – Continuous Improvement
Tagged with: ambiguous, behaviour habits, behavioural skill, complexity, connection, continuous improvement, development, disfunctional, human behaviour, knowledge economy, leader development, leadership, mindset, motivation, performance, positive presence, Quality Management, self-awareness, technical skill, thought habits, training
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Performance Excellence – The Skill of Positive Presence
Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a…
Tagged with: ambiguous, behaviour habits, behavioural skill, complexity, connection, development, disfunctional, human behaviour, knowledge economy, leader development, leadership, mindset, motivation, performance, positive presence, self-awareness, technical skill, thought habits, training
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Performance Excellence – The Formula
Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work…
Tagged with: accountability, behaviour, behavioural skill, challenges, collaboration, connection, human behaviour, influential leader, motivation, performance excellence, positive presence, technical skill
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Jerks at Work
No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that performance failure typically is not the result of the absence…
Tagged with: accountability, behavioural skill, consistent behaviour, leadership, mind capacity, positive behaviour, positive presence, purpose, responsibility, technical skill
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