Blog Archives

Why We Behave the Way We Do

A fundamental principle, what one might call a natural law, is that people choose to act and behave based on what they believe to be true about how they see the world around them. Neuroscience research substantiates this claim. The

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The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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The Five Basic Leader Behaviour Skills

At the heart of organizational performance and a performance driven culture is performance at the individual level – and more specifically, individual leader behaviour skills. To help you reframe and refocus your thinking on behaviour competency to drive performance, consider

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What Worked Then, Won’t Work Now!

The prevalence of knowledge workers and the knowledge workforce is actually less than three decades old, and we all know change is mostly slow and painful.  But the truth of the matter is what worked for success in the 1990’s

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Six Behaviour Attitudes of Enlightened Leadership

It is a known fact that when people are engaged positively with their leader they are more likely to be engaged in their work. Enlightened leaders succeed where other leaders fail because they perform at a higher level, are more

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The Feedback Loop of Change

Giving and receiving feedback is probably one of life’s greatest challenges both personally and professionally. As leaders, it is critical to continually develop our capacity for both giving and receiving feedback, both positive and negative. Most would agree that giving

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An Energized Workplace: The 4 Steps Recapped

As we recap the 4 Step Process for an energized workforce outlined in my previous posts it becomes clear that leaders of the future will have to do far more ‘inside’ work than was required of their predecessors. Step 1

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An Energized Workplace: Step 4

When we accept that in today’s economy, all organizations are quickly becoming knowledge-based organizations (if they’re not already) made up predominantly of educated employees who are often professionals in their own right; And when we accept that the nature itself

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An Energized Workplace: Step 2

In the 2012 Global Workforce Study by Towers Watson it was revealed that “engagement, as traditionally defined, is not sufficient to give employers the sustained performance lift they need – or keep employees doing their work effectively in today’s pressured

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The Leadership Time Deficit – How to Create More Time

In to today’s era of ‘Connection’ time management ideas and skills of the past are obsolete. The saying that “Time can’t be managed – it just is” has never been more true … and in today’s age of digital convergence

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