The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change is mostly slow and painful. But the truth of the matter is what worked for success in the 1990’s will…
The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change is mostly slow and painful. But the truth of the matter is what worked for success in the 1990’s will…
Role-modeling accountability is not difficult, but it does take practice. Here are three ‘lights’ of accountability to practice: Transparency. One way to role-model accountability is transparency. Influential leaders admit their own mistakes and vulnerabilities in the face of responsibility. For…
In a collaborative culture, accountability is a visible practice and framework. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they personally fit into the framework. They are given…
Remember that communication starts and stops all collaborations. We cannot begin to collaborate without effective and functional conversations. Of greatest importance is for team members to be able to share vital information without fear of experiencing intimidation, retaliation, rude, demeaning,…
While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as technology has increased the borders of our markets, it has…
Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can…
Practicing self-awareness and identifying your behaviour strengths will help you manage your behaviour choices and help you form effective collaborations. These are the key steps to becoming an effective and influential leader as you stop being merely a boss. Achieving…
As a leader you are responsible for giving your people reasons to follow you. You do this by understanding what they want and need to fulfill their work requirements and contribute to a mutual and beneficial meaningful purpose in their…
The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our…