Blog Archives

The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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Are You a Boss Or a Leader?

British Field Marshall Bernard Montgomery said that, “Leadership is the capacity and will to rally men and women to a common purpose and the character which inspires confidence.” If you desire to have a stronger, more productive organization where your

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