Blog Archives

The Biology of Change

What makes people, who possess knowledge about what they need to do to actually improve their performance, alter and change their behaviour? The answer is volition- a purposeful, intentional choice. People choose to change their behaviour when they have a

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Leader Connection Builds Culture

Just as technology has increased the borders of our markets, it has also increased competition for the best and brightest employees. Employees today seek to work for a company and leaders with whom they feel proud to be associated and

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Is Employee Satisfaction Enough?

While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as technology has increased the borders of our markets, it has

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The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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What Culture Says About You as a Leader

Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or to remain loyal and dedicated to the organization. Just as

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Lasting Organizational Change

When done right, employee attitude, satisfaction and/or engagement surveys provide valuable information to the organization. Too often however, leaders do not take seriously the workplace barriers and emotional barriers identified by their employees. Corporate survey efforts become a way to

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From Conviction to Volition

Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers for Disease Control and Prevention, Centers for Disease Control and

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The Road to an Energized Workforce

The greatest single threat to the future of organizations as we know them today is the inability of leadership to energize its workforce for sustainable satisfaction and engagement. According to The Conference Board of Canada employee engagement scores have remained

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