The Biology of Change
What makes people, who possess knowledge about what they need to do to actually improve their performance, alter and change their behaviour? The answer is volition- a purposeful, intentional choice.…
Leader Connection Builds Culture
Just as technology has increased the borders of our markets, it has also increased competition for the best and brightest employees. Employees today seek to work for a company and…
Is Employee Satisfaction Enough?
While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as…
The Performance Gap
Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk…
What Culture Says About You as a Leader
Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or…
Lasting Organizational Change
When done right, employee attitude, satisfaction and/or engagement surveys provide valuable information to the organization. Too often however, leaders do not take seriously the workplace barriers and emotional barriers identified…
From Conviction to Volition
Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers…
The Road to an Energized Workforce
The greatest single threat to the future of organizations as we know them today is the inability of leadership to energize its workforce for sustainable satisfaction and engagement. According to…