Blog Archives

Collaboration – A Must for the Future

Collaboration is a partnership between people and or groups intended to generate a product or achieve a singular objective that is mutually beneficial to all parties involved. In today’s market one of the most critical ways leaders can generate performance

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The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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Accountability Leads Collaboration

While accountability is effective in establishing behaviour based expectations for performance, the key is to remain focused on improved and effective behaviour change. Repeating ineffective behaviour that is revealed in feedback and accountability ultimately creates a great deal of damage

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The Value of a Cooperative Attitude

A cooperative attitude inhibits destructive competition. Cooperation, on the other hand, is the ‘new’ constructive competition. While competition among teams can be healthy in that it brings out personal bests and team bests, it can quickly lead to negative or

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The Brain/Behaviour Connection

“You have power over your mind – not outside events. Realize this, and you will find strength.” – Marcus Aurelius, Joint 16th Emperor of the Roman Empire. In his book, Get Out of Your Own Way: The Five Keys to

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Managing the Human Element: The Toxic Employee

Virtually all the advice on getting people to engage in their work and increase their productivity is predicated on a false assumption, namely that any form of outside influence will result in lasting internal change, stimulating pride, purpose, motivation and

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