Constructive Conflict and Confrontation
If you are listening to research coming from the Neurosciences (Brain Science) and how it relates to the complexity of today’s work environment, you will understand that it is your…
Employee Needs – Why Should I Care?
Many organizations are at a loss when it comes to building culture. CEOs are quick to put their top leaders into a room for a couple of days, even a…
The Seven Employee Needs – What’s Missing?
Many leaders are unaware of the needs and concerns of their workforce. Unmet needs produce strong negative feelings and resentment. These employees become complainers, cynics, and faultfinders. They resist change,…
Do You Have The Right Stuff For Followers?
Organizational performance can rise no higher than the collective performance of its people. With the arrival of the knowledge economy, organizations transitioned on a global scale from a mechanistic environment…
What is Your Leader’s Trust Level?
A leader’s high degree of credibility is the sum of both behavioural and technical skills, and this credibility is what sustains trust. Trust, in turn, leads followers to support the…
The Need for Trust in a Collaborative Culture
Trust enables your team not only to perform its daily function but also to rise above conflicts and crises. In today’s fast-paced, complex, ambiguous environment of constant change, conflicts and…
The Eight Behaviours of Trust
Trust-earning or trust-building behaviours include: 1. Consistency in manner, words, and actions; 2. Accountability and transparency, including actively listening, sharing information, and taking responsibility instead of blaming; 3. Genuine or…
The Mental Model of Trust
Trust is a complex and far-reaching concept that pervades our personal and professional pursuits. We cannot bottle trust and sell it. Trust is based on an individual’s mental model that…
You Are An Influential Leader
Whether you are in a formal role of leader or not, you are always an influential leader. Influential leaders understand that how they think and behave affects the way they…
Creating Real Change
Think about all the people who have had leadership responsibility and authority over you. Who inspired, believed, and encouraged you? When I reflect on this question, several teachers— from grade…