Trust enables your team not only to perform its daily function but also to rise above conflicts and crises. In today’s fast-paced, complex, ambiguous environment of constant change, conflicts and crises abound within the organization. So in order to succeed, trust is a necessary characteristic of any organization’s culture.
Organizational performance can rise no higher than the collective performance of its people. With the arrival of the knowledge economy, organizations are transitioning on a global scale from a mechanistic environment of linear control, to a systemic environment of complexity. As such, the role of leader has never been more important than it is in today’s world, and individual leader behaviour is the single most important predictor of organizational performance.
Absence of trust almost always brings about negative consequences. As indicated in a study by Deloitte titled “Truth in the Workplaces: 2010 Ethics & Workplace Survey,” both employees and executives who participated in the survey agreed that lack of trust hurts morale. In addition, executives responded that the presence of no trust damages productivity and profitability. Simply stated, low or no trust puts the organization at a competitive and performance disadvantage.
The fundamental purposes of building and sustaining trust are to accomplish tasks and achieve goals. In this way, trust is an operational and collaborative imperative without which there will be below-average safety, quality, and client satisfaction.
It is people – not processes, policies, strategies, tools or methods – that make up the collaboration, and it is trust that is critical in motivating people to do the actual work. Technical mastery, intelligence, personal and professional drive, past accomplishments, and vision are admirable and necessary leadership qualities, but they alone do not inspire long-term trust and collaboration. These qualities must be complemented by interpersonal and behavioural competencies.
Without deep personal behavioural awareness, many leaders do not have the knowledge necessary to understand whether they are personally meeting the trust needs of those they lead. The skill of Positive Presence is a unique virtual leadership development program that takes leaders to the next level by engaging their higher brain function through mindset, behaviour skill, and the power of Positive human energy.
Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.