How Positive (Or Not) Are You?
Over time, negative experiences erode the leader’s influence. This is particularly true for leaders who give plenty of lip service to forging effective relations but whose behaviour does very little…
Are You Aware Enough to Connect?
Relationships, by their nature, require constant and consistent tending. The quality of the care you put into relationships with your colleagues translates into either a negative or a positive experience.…
The Emotional Bank – How Wealthy Are You?
Self-examination reveals many things, including your level of sincerity, which is a trait all enlightened leaders share. Sincerity is synonymous with genuineness, honesty, and authenticity. In his best-selling book, The…
Emotional Connection – The Three Points of Contact
A leader’s emotional awareness is important because employees relate to their leaders on an emotional level in several ways: First, how employees feel (e.g., awed, intimidated, indifferent, impressed) about their…
Emotional Awareness – Are You?
Twenty years ago, the idea of emotions having an impact on personal and professional success, productivity and performance was given a new name: emotional intelligence. Emotional intelligence (EI), first defined…
Emotional Awareness – So What?
Stress impacts your behaviour as a leader, your mental capacity, and even your physical health. Your ability to manage the stress of today’s work world is largely dependent on your…
Leading Under Stress – What Does it Look Like?
Part of our understanding about stress and managing our response to it, is being aware of and using the strengths of our individual behaviour patterns. We all know that change…
Leading Under Stress – The Choice Is Yours
There is no doubt that stress impacts your thinking and decision making, and it impacts how you choose to react in any given situation. As a leader, stress will impact…
Leading Under Stress – What Does it Feel Like?
Stress, defined by Merriam-Webster’s dictionary, is “a state of mental tension and worry caused by problems in your life and work; something that causes strong feelings of worry or anxiety;…
The Human Factor
Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply…
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