Social Relationships Matter

There is lots of researcher indicating that social cohesion (the result of highly effective relationships) accounts for roughly one quarter of a team’s performance. Think about this in terms of productivity. Consider a department with target revenue of $100 million dollars. If there is dysfunctional behaviour and ineffective relationships they lose $28 million. With high functioning relationships they garner $128 million. This creates a variability factor of $56 million.

In his article “Building a Vision Guided, Values – Driven Organization,” Richard Barrett cited research indicating that as much as 39 percent of the variability in corporate performance is directly related to the level of employee engagement. Most noteworthy in this article are not just the impact of individual behaviour and the impact on performance, but leadership behaviour in particular.

Barrett notes that 69 percent of the variability in employee engagement and work fulfillment is attributable to the capability of the immediate leader. If you do not have clearly established standards and behaviour expectations for leaders, and an ongoing program to teach, confirm and monitor behaviour performance, you can be guaranteed your organization is not performing at optimum. The extent to which organization members can rationally and emotionally connect behaviour with the organization’s mission and vision, fuels higher levels of engagement that drives performance by any measurable criteria on the organization’s dashboard.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.

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