Blog Archives

Are You Change Capable?

Posted on September 28, 2021 by Catherine Osborne

In today’s knowledge economy your behaviour is the most critical element in your performance, and you have the ability to manage it. If you conduct a self-examination, you will learn why and how to transform your daily routine from simply…

Tagged with: actions to improve, behaviour, change, Emotions, habits, knowledge economy, mindsets, Negative, performance, positive presence, Resistance, self-awareness, self-examination
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Leaders that Hinder Connection

Posted on September 21, 2021 by Catherine Osborne

You cannot make a connection with others if you are not connected to yourself. That simple truth gets lost in the daily flurry of activity in the workplace. Even the most conscientious leaders can be blind to habits that serve…

Tagged with: barriers, behaviour, blind spots, command-and-control, connection, cooperative attitudes, efficiency, integrated teamwork, knowledge workers, leaders, performance, production, productivity, self-awareness
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Leaders Must Say No to the Status Quo

Posted on July 27, 2021 by Catherine Osborne

Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste precious resources and to settle for second-rate productivity and financial…

Tagged with: behaviour, belief, benefits, cause, change, conviction, Experience, feelings, innovation, mindset, performance, positive presence, productivity, purpose, urgency
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From Conviction to Volition

Posted on July 20, 2021 by Catherine Osborne

Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers for Disease Control and Prevention, Centers for Disease Control and…

Tagged with: behaviour, biology, change, change-resistance, Desirability, dissatisfaction, Emotional, Experience, feelings, Innovative thinking, intentional choice, Knowledge, neurotransmitters, performance, psychology, purposeful, satisfaction, volition
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You Cannot Lead Them If You Don’t Love Them

Posted on July 6, 2021 by Catherine Osborne

All new leaders must realize that for people to truly follow your lead, they first must believe that you, as their leader have their very best interests at heart. This belief is grounded in a positive emotional connection between the…

Tagged with: behaviour, care, communities, compassion, culture, entrepreneurs, leadership, leader’s words, love, performance, positive emotional connection, Power, productivity, servant-leader
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Trust or Collaboration?

Posted on June 29, 2021 by Catherine Osborne

The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is an operational and a collaborative imperative. In health care organizations,…

Tagged with: behaviour, collaboration, collaborative, commitment, credibility, energizes, engages, goals, interpersonal, leadership qualities, motivating, mutual, operational, passion, performance excellence, positive presence, proactive, purpose, Trust
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Role Modeling

Posted on June 22, 2021 by Catherine Osborne

“Leaders lead”, as the old saying goes. This is a simplistic view of what leaders actually do; it does not take into account the fact that not everything a leader does is worth following. So let’s revise this saying to…

Tagged with: accountability, behaviour, change, concern, evaluation, focused, honest, inspire, negative outcome, performer, position, productive, question, rank, responsibilities, transparency
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The Trust Quotient

Posted on June 8, 2021 by Catherine Osborne

The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this person has your best interest at heart and thus will…

Tagged with: accountability, attention, behaviour, collaboration, concern, confidence, connection, Consistency, Experience, Generalized trust, honorable, interpersonal, leadership, listening, mental model, positive mindset, positive presence, self-awareness, Sharing, team, transparency, Trust
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The New ‘Lean’ Is All About Behaviour!

Posted on May 25, 2021 by Catherine Osborne

After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus (Deming and Juran) travelled to Japan to share their teachings.…

Tagged with: behavior, behaviour, change, coherent, disruptive, employees, energy, environment, feelings, Flexibility, habits, improvement strategy, knowledge-based, Negative, patterns, positive, positive presence, productive, smoothness, synergy, thoughts, toxic, value
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What Your People Want

Posted on May 11, 2021 by Catherine Osborne

Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or to remain loyal and dedicated to the organization. Just as…

Tagged with: accountability, behaviour, brainstorming, collaboration, Communicating, Competition, connection, contributors, decision making, engagement, feedback, guidance, leaders, passions, passive producers, responsibility, Rewarding, self-awareness, Sharing, talents, team
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