Blog Archives

Emotional Awareness – Are You?

Twenty years ago, the idea of emotions having an impact on personal and professional success, productivity and performance was given a new name: emotional intelligence. Emotional intelligence (EI), first defined in an article by psychologists Peter Salovey and John Mayer,

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Emotional Awareness – So What?

Stress impacts your behaviour as a leader, your mental capacity, and even your physical health. Your ability to manage the stress of today’s work world is largely dependent on your ability to develop emotional awareness. That being said, developing emotional

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Leading Under Stress – What Does it Look Like?

Part of our understanding about stress and managing our response to it, is being aware of and using the strengths of our individual behaviour patterns. We all know that change and chaos are constants in our knowledge and technology driven

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Leading Under Stress – The Choice Is Yours

There is no doubt that stress impacts your thinking and decision making, and it impacts how you choose to react in any given situation. As a leader, stress will impact everyone in your workplace that experiences you in a negative

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Leading Under Stress – What Does it Feel Like?

Stress, defined by Merriam-Webster’s dictionary, is “a state of mental tension and worry caused by problems in your life and work; something that causes strong feelings of worry or anxiety; physical force or pressure.” In today’s business and health care

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The Human Factor

Improving the performance of an organization requires improving the behavioural performance of all of its people at a cultural level. An organization cannot become what its people are not. Simply stated, conforming behaviours within a collaborative culture really matter. It

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Let Behaviour Drive Performance

When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people are aware of and competent in these abilities: 1. Build

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Social Relationships Matter

There is lots of researcher indicating that social cohesion (the result of highly effective relationships) accounts for roughly one quarter of a team’s performance. Think about this in terms of productivity. Consider a department with target revenue of $100 million

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Behaviour Accountability

This is the most challenging aspect of the coaching and counseling process: To adequately acknowledge the need to change behaviour, a person must be compelled to search for, examine and question those unconscious assumptions they have buried deep in the

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When is Enough Enough?

The human capacity for choice can be both a blessing and a curse. The capacity to choose is often times overlooked when it comes to understanding performance in the work place. In times of a labor shortage, managers tend to

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