All leaders we must realize that for people to truly follow your lead, they first must believe that you, as their leader, have their best interests at heart. This belief is grounded in a positive emotional connection between the leader…
All leaders we must realize that for people to truly follow your lead, they first must believe that you, as their leader, have their best interests at heart. This belief is grounded in a positive emotional connection between the leader…
While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as technology has increased the borders of our markets, it has…
Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening — in that they are over-taxing to us in some way. As leaders we must learn how to change the…
Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of…
If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that to business or health care, if I asked you how…
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. Here is the reality check. Few people are willing to…
Collaboration in any organization requires three elements – effective communication, a cooperative attitude, and integrated teams. All three of these elements are based on the principles of human factors psychology which is the study of human behavioural patterns and thinking…
Accountability is a practical instrument that leaders use to keep themselves and those around them honest, focused and productive. Good leaders know that an organization devoid of accountability is nothing but a collection of people who shift blame, feel victimized,…
Leaders that have high-level skills in Positive Presence™ and the Positive Presence Behaviour Competencies of Influential Leadership, are very aware when there is a lack of accountability and therefore behave and urge others to behave, in a manner that promotes…
Peter Drucker said it first, and we have heard it said many times since, that culture is everything to organizational performance. Even so, many organizational leaders still struggle with the behaviour competencies that seem vague, fuzzy, and soft yet so…