Blog Archives

Why Effective Communication Matters

Remember that communication starts and stops all collaborations. We cannot begin to collaborate without effective and functional conversations. Of greatest importance is for team members to be able to share vital information without fear of experiencing intimidation, retaliation, rude, demeaning,

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A New Level of Connection

In today’s organizations, leaders and managers must learn to be effective conduits of information, both tangible and non-tangible alike. Successful organizations will be a continuous looping and re-looping of information, feedback and adjustment. Organizations will have to flatten right out

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The ‘Quick-Test’ of Engagement

All leaders we must realize that for people to truly follow your lead, they first must believe that you, as their leader, have their best interests at heart. This belief is grounded in a positive emotional connection between the leader

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Is Employee Satisfaction Enough?

While employee satisfaction is still a goal for many organizations, it is no longer sufficient to achieve and sustain high levels of performance in today’s economically strained environment. Just as technology has increased the borders of our markets, it has

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Working With Stress

Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening — in that they are over-taxing to us in some way. As leaders we must learn how to change the

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The Cycle of Absenteeism in Health Care

Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of

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Don’t Settle For ‘Good’

If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that to business or health care, if I asked you how

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Behaviour Drives Performance Excellence

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. Here is the reality check. Few people are willing to

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Relationship Killers

Collaboration in any organization requires three elements – effective communication, a cooperative attitude, and integrated teams. All three of these elements are based on the principles of human factors psychology which is the study of human behavioural patterns and thinking

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Are You Leading in the Dark?

Accountability is a practical instrument that leaders use to keep themselves and those around them honest, focused and productive. Good leaders know that an organization devoid of accountability is nothing but a collection of people who shift blame, feel victimized,

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