Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening — in that they are over-taxing to us in some way. As leaders we must learn how to change the way we see our self in relationship to these stress-triggering events, and then help those we lead do the same. And because we don’t know what we don’t know, it becomes an organizational responsibility to provide leaders with the tools and knowledge necessary to ‘reframe’ how they see themselves in today’s workplace.
One such tool is the skill of Positive Presence™. Positive Presence is a deliberate way of thinking and behaving that makes the connection between human energy and behaviour and is easily practiced and developed right on the job. The skill is unique in that it is both a personal aptitude and it is a ‘group’ aptitude, and as such there needs to be a common vocabulary and understanding.
At the heart of Positive Presence lies the following competencies:
• Self-Awareness – Know thyself. We must first learn to effectively manage our own thought and behaviour habits, before we can lead others to do the same.
• Clarity of Mission – We must ensure our own personal values and purpose is aligned with the values and mission of our organization, and then we must teach others to do the same.
• Mental Model – Consistently successful people have the ability to maintain a positive and proactive attitude. As leaders we must hold our selves accountable for developing the necessary thought habits that drive a positive and energized mind.
• Behaviour habits – we must understand our own behaviour habits and how they affect others around us, and then we must learn to adjust our own behaviour in such a way as to effectively influence and lead others.
Our new workforce is no longer ‘salary expense’ on the balance sheet. Our new workforce is actually ‘human assets’ – assets that must be developed and grown. To grow human assets we must create a work culture that is energized, positive, caring, healthy and safe.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
