Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force? The kind of stress caused by the very nature of the environment and consequence in which they work creates a vicious cycle of mental, physical and emotional illness if left unchecked.
The first thing to understand is that the situation is systemic. There’s no ‘one’ reason, and there’s no ‘quick fix’. There are a huge number of factors that have led to this environment. It’s also worthy of note that every developed country on the planet — United States, Australia, the UK, among others – are experiencing similar issues.
The good news is, the cycle can be broken and the ship can be turned. We need to look to the research coming from the Neurosciences to begin to understand why today’s health care work environment affects so many the way it does. Then we need to develop our leaders so they have the knowledge and understanding necessary to help themselves and others stop the flood of stress hormones … resulting in a healthier workforce — physically, mentally and emotionally. One such skill is the skill of Positive Presence™. Positive Presence is a new and deliberate way of thinking and behaving that makes the connection between human energy and behaviour, and is easily practiced and developed right on the job. For many, it is just a lot of common sense, but for others it is a slow and gentle process that requires the help of both team mates and leaders.
It is important therefore for today’s health organizations – and all organizations for that matter – to ensure they are providing their leaders, and their workforce as a whole, with the necessary tools and knowledge to overcome the cycle of absenteeism.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
