All leaders we must realize that for people to truly follow your lead, they first must believe that you, as their leader, have their best interests at heart. This belief is grounded in a positive emotional connection between the leader and the followers. This connection is created in the daily experience of the leader’s behavior and mindset. This connection is sustained in the consistent daily experience of matching the leader’s words to the leader’s behavior. It is in this positive connection that engaged employees have a sense of ownership and personal connection to their work that results in higher levels of productivity and organizational performance.
So how do you know where your employees stand on engagement? Here are five sure-tell ways of knowing.
1. They willingly lend a hand to coworkers, even when they aren’t asked.
2. They aren’t clock watchers; they often show up early or even stay late.
3. They openly offer ideas and solutions for improvements.
4. They acknowledge the accomplishments of others and are pleased with their success.
5. They quickly volunteer to lead or assist in implementing initiatives outside their immediate work area.
While these five indicators are not all inclusive of engagement indicators, they do constitute a quick-test for organizations to evaluate their efforts to create an engaged workforce. You cannot change what you do not measure and you cannot measure what you do not know. It is important that you evaluate your organization for engagement and create a systematic, programmatic methodology to develop it and sustain it.
