Blog Archives

Performance Excellence – The Formula

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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The Performance Gap

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can

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This New Year: A New Mindset

The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our

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Transforming Connection – Paying Attention

If you’ve been paying any attention to the new movement in leadership development, you know that in order to lead today’s ‘knowledge’ workers you must know how to connect on a human level. Human behaviour begins the connection. Your personal

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Strategic Atrophy

I was recently reading about how some leaders are not properly addressing today’s environmental and strategic threats because they continue to use outdated and antiquated models of assessing what is actually a threat and what is the best course of

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The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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Posted in Uncategorized