Blog Archives

The Skill of Positive Presence for Emotional Awareness

Influential leaders are highly practiced with the skill of ‘Positive Presence’ and it places them in a position to model emotionally balanced behaviour. More important, it enables them to be responsive to others’ needs, which is a primary contributor to

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Performance Excellence – The Formula

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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The Five Basic Leader Behaviour Skills

At the heart of organizational performance and a performance driven culture is performance at the individual level – and more specifically, individual leader behaviour skills. To help you reframe and refocus your thinking on behaviour competency to drive performance, consider

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The Jerk at Work

No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and are now making their organizations targets for lawsuits. Note that performance failure typically is not the result of the absence

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The Secret to Behaviour in a Performance Driven Culture

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for highly effective, functional relationships – personal, familial, and professional. It is actually these relationships that make us human and

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Are Your People Connections Positive or Negative?

The principle of connection validates and puts into practice the concepts of self-awareness and collaboration. Self-awareness enables leaders to initiate connections with their employees, while trust and accountability – the imperatives of collaboration – allow leaders to sustain these connections.

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People Connection as a Strategy

What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it is your people that achieve results. The methods, tools, technologies,

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Are You Leading in the Dark?

Role-modeling accountability is not difficult, but it does take practice. Here are three ‘lights’ of accountability to practice: Transparency. One way to role-model accountability is transparency. Influential leaders admit their own mistakes and vulnerabilities in the face of responsibility. For

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The Mental Model of Accountability

In a collaborative culture, accountability is a visible practice and framework. All team members are clear about their specific responsibilities. They are aware of the organization’s mission, vision, values, and how they personally fit into the framework. They are given

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How Behaviour drives Employee Engagement

It is not uncommon in today’s business culture, to find organizations where someone is in charge of engagement as though you could assign it or delegate it. A culture of engagement is nothing more than the total sum of each

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