I recently had a conversation with a friend about a conversation he had with the pilot of the plane before boarding for a trip. The pilot was clearly not happy and he indicated that senior management was so detached and…
I recently had a conversation with a friend about a conversation he had with the pilot of the plane before boarding for a trip. The pilot was clearly not happy and he indicated that senior management was so detached and…
It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create a culture of engagement through an organizational chart. Where you…