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The Emotional Dimension of Performance
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The Emotional Dimension of Performance

Human emotions are as complex as they are varied. In a span of one day, we all experience a significant...
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The New Leadership Paradigm
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The New Leadership Paradigm

The understanding that a leader’s behaviour is the key predictor to organizational performance is a radical shift in leadership thinking....
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A Positive Mind for Performance Behaviours
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A Positive Mind for Performance Behaviours

The knowledge economy and the subsequent ‘human’ economy as some refer to it, has presented the business world with the...
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Leadership Development in Today’s World
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Leadership Development in Today’s World

A number of factors contribute to the failure of leadership development programs today. Among these is the limited participation by...
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Influential Leadership Behaviours in Today’s World
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Influential Leadership Behaviours in Today’s World

A critical problem in management generally is scarcity of leaders who possess the necessary ‘Influential Leadership’ behaviours (the ‘mechanics’ or...
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Performance Excellence – Continuous Improvement
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Performance Excellence – Continuous Improvement

When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have...
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Performance Excellence – The Skill of Positive Presence
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Performance Excellence – The Skill of Positive Presence

Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the...
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Performance Excellence – The Influential Leader
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Performance Excellence – The Influential Leader

Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and...
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Performance Excellence – The Formula
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Performance Excellence – The Formula

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health...
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The Professionally Artful Apology
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The Professionally Artful Apology

At the heart of sustaining highly effective relationships is the skill of expressing a professionally artful apology. There are various...
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The Five Basic Leader Behaviour Skills
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The Five Basic Leader Behaviour Skills

At the heart of organizational performance and a performance driven culture is performance at the individual level – and more...
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New Leadership – The Influential Leader
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New Leadership – The Influential Leader

At the heart of a high-functioning integrated team in a performance driven culture, is performance at the individual level –...
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What Worked Then, Won’t Work Now!
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What Worked Then, Won’t Work Now!

The prevalence of knowledge workers and the knowledge workforce is actually just three decades old, and we all know change...
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Oh, That Bad Behaviour!
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Oh, That Bad Behaviour!

Far too many people are unaware of how they are perceived by family, friends, and professional colleagues. We all know,...
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How Hard Is Change?
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How Hard Is Change?

Changing behaviour is not something that comes easy for most people. Generally, being human means you lack the willingness to...
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Effective, Functional, Professional Relationships-The Secret
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Effective, Functional, Professional Relationships-The Secret

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need...
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A New Leadership Awareness
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A New Leadership Awareness

Today’s knowledge-based organizations require highly educated individuals to bring their specialisms and experience together with others for a common goal...
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The Jerk at Work
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The Jerk at Work

No one wants to work with the proverbial jerk at work. These people are disruptive to performance and productivity and...
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The Power of Habit
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The Power of Habit

Changing our behaviour is not something we like to do. We lack the willingness to change even when we have...
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The Secret to Behaviour in a Performance Driven Culture
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The Secret to Behaviour in a Performance Driven Culture

There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need...
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