Change – whether personal or organizational – is not easy. It is a journey that takes many years and involves many people, but as the Chinese proverb states, “A journey of a thousand miles begins with the first step.” Despite…
Change – whether personal or organizational – is not easy. It is a journey that takes many years and involves many people, but as the Chinese proverb states, “A journey of a thousand miles begins with the first step.” Despite…
Changing behaviour is a challenge, even when not doing so means lost business, bankruptcy, the demise of a company, or harming other people. By the same token, changing a workplace culture that is dysfunctional or toxic will only occur by…
Influential leaders are leaders (with or without a formal title or role) who possess the mind and behaviour habits that create positive and energized emotions within themselves and around them. They are emotionally aware leaders, and they actively seek information…
A number of factors contribute to the failure of leadership development programs today. Among these is the limited participation by senior leadership in the training and in holding people accountable for changing behaviour following the training. Limited participation signals a…
A cooperative attitude inhibits destructive competition. While competition among teams can be healthy in that it brings out personal and team bests, energy and commitment to work, it can quickly lead to negative or dysfunctional behaviour. Competition can turn some…
A number of thoughtful people have said many times, in a variety of ways, and it deserves repeating here: “People never connect and commit to an organization’s mission and vision until they first connect and commit to its leaders. Influential…
As often mentioned, change – whether personal or organizational – is not easy. Even when presented with clear reasons and validated in research, for behaviour change it is still a distant goal for many leaders. It is not a decision…
The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is an operational and a collaborative imperative. In health care organizations,…
No other aspect of effective leadership is more apparent than the loss of trust through bad behaviour. Building and sustaining trust is critical to accomplishing tasks, achieving goals and creating a performance driven culture. This is true for any enterprise,…