Blog Archives

Constructive Conflict and Confrontation

Posted on June 17, 2025 by Catherine Osborne

If you are listening to research coming from the Neurosciences (Brain Science) and how it relates to the complexity of today’s work environment, you will understand that it is your electro-magnetic neuro-chemical energy that creates your mindset. For a positive…

Tagged with: accountable, Authenticity, behaviour, brain science, collaboration, conflict, Confrontation, connection, neurosciences, perception, positive mindset, positive presence, productive, Trust
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Leadership Development in Today’s World

Posted on September 10, 2024 by Catherine Osborne

A number of factors contribute to the failure of leadership development programs today. Among these is the limited participation by senior leadership in the training and in holding people accountable for changing behaviour following the training. Limited participation signals a…

Tagged with: accountable, behaviour, benefits, collaboration, commitment, connection, culture, cynicism, development, Excellence, Growth, leadership, mindset, performance, positive, positive presence, resources
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The Performance Gap

Posted on February 28, 2023 by Catherine Osborne

Performance is the product of what we are capable of doing (technical skill) multiplied by what we are willing to do (motivation). In health care delivery, as in other high-risk industries, a gap between these two elements of performance can…

Tagged with: accountable, behaviours, brain function, challenges, change, consequences, emotional energy, Emotions, Improvement, initiative, leadership, management, mindset, motivation, neuroscience, performance, positive presence, processes, productivity, quality, relationships, satisfaction, stress, team, technical skill, thinking, understand, wellness
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Let Behaviour Drive Performance

Posted on December 21, 2021 by Catherine Osborne

When you think about behaviour competency to drive performance, consider the following key behaviour skills, and then ask yourself if you are guilty of making the assumption that your people are aware of and competent in these abilities: 1. Build…

Tagged with: accountable, behaviour, care, communication, connection, culture, energized, engaged, expectations, foundation, initiative, listening, motivated, performance, Respect, responsibility, Trust, understanding, values, victim
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The Advantage of Conflict and Confrontation

Posted on October 12, 2021 by Catherine Osborne

Even constructive conflict and confrontation makes the best of us anxious for a variety of reasons that include the following: 1. Conflict and confrontation force us to be accountable. The core of a conflict or confrontation within a team is…

Tagged with: accountable, behaviour, Challenge, conflict, Confrontation, debate, dialogue, disagree, feedback, perception, relationships, team, truth
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The Behaviour Element of Performance Excellence

Posted on April 2, 2019 by Catherine Osborne

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work…

Tagged with: accountable, ambiguous, awareness, behaviour, behaviour habits, challenges, complex, development, dysfunctional behaviours, Excellence, human behaviours, human energy, influential leader, leadership positions, motivation, outcomes, performance, positive presence, thought habits, training
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