Leaders Must Say No to the Status Quo
Leaders today need to be highly dissatisfied with the status quo. They must be unwilling to allow preventable pain and suffering to continue needlessly. They must be unwilling to waste…
From Conviction to Volition
Austrian physician Ignaz Semmelweis discovered in the 1850’s that hand washing was the number one means of preventing the spread of infection between care providers and their patients. The Centers…
You Cannot Lead Them If You Don’t Love Them
All new leaders must realize that for people to truly follow your lead, they first must believe that you, as their leader have their very best interests at heart. This…
Trust or Collaboration?
The fundamental purpose of building and sustaining trust is to accomplish tasks and achieve goals. This is true for any enterprise, whether for-profit or not-for-profit. In this way, trust is…
Role Modeling
“Leaders lead”, as the old saying goes. This is a simplistic view of what leaders actually do; it does not take into account the fact that not everything a leader…
The Trust Quotient
The word trust is derived for the German word trost, meaning comfort. This is an appropriate association because when you trust someone, you are comforted by the belief that this…
The New ‘Lean’ Is All About Behaviour!
After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus…
What Your People Want
Gone are the days when a paycheck, the employee of the month award, and the gold watch at retirement were sufficient motivators for people to perform at their best or…
Bad Apples Or Bad Barrels?
Maybe you have heard the phrase “that one bad apple can ruin the whole barrel”. This adage has been used for centuries to relate individual behaviour to the ability of…
Are You an Authentic Leader?
In today’s world of organizations there is a real desire for authentic leadership. Being an authentic leader means you must understand how you relate to others and then learn to…