How to Energize Your Workplace

One of the most detrimental beliefs in today’s business world is that a stress-free work environment will result in a happy and energized workplace.   But is that true?  In fact, is that even realistic?

The global pandemic changed employment patterns in all developed countries forever.  The demands to perform at a continuously high level of excellence amid the pressures of increased complexity, ambiguity, change, and rate of speed, is the new norm for organizations world-wide.   That being said, the odds that work environments of the future will become less stressful is highly unlikely.

The good news is however, studies and research coming from the neurosciences is proving that happy and energized workplaces have something in common — people with the ability for positive thinking – also referred to as Positive Intelligence.  Positive Intelligence is a skill, and like any other skill, it must be learned and practiced.

This skill can be more clearly described as the skill of Positive Presence™ — the skill of adjusting and creating a positive and energized mindset within our self through conscious thought processes.   As this skill is developed, so too is our capacity for achieving peak performance, for building and maintaining good relationships, and for experiencing good health.

For Success, along with positive thinking you need positive action  … So the next step in creating a successfully energized workplace is to implement a program grounded in collaboration and accountability – a systematic program that initiates conversation around leadership, cognitive strengthening, and behaviour skills.  The program also requires educating leaders about the research coming from the field of the neurosciences and cognitive behaviour.  And finally the program  must be supported through the organization’s Quality Management Plan.

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The ‘Energy Factor’ of an Energized Workforce

In the “State of the Global Workplace 2022 Report” by Gallup it was revealed that the COVID-19 pandemic era put a halt to a long period of gradual but general improvement in engagement among the world’s workers. This matters for global economic dynamism. Gallup estimates that low engagement costs the global economy US$7.8 trillion and accounts for 11% of GDP globally. Gallup’s analysis of 112, 312 business units in 96 countries found a strong link between engagement and performance outcomes, such as retention, productivity, safety and profitability.

In 2020, the world’s workers reached an all-time high for experiencing stress while in the workplace. In 2021, this percentage went even higher and it was found that negative emotions, such as worry, sadness and anger, remained well above pre pandemic levels. Inevitably, the stress that workers feel has a negative impact on the workplace. Clearly, negative human energy is on the rise and needs to be addressed.

The traditional interventions associated with supporting employees’ well-being and creating a more positive working environment are often thought of as high-cost ticket items such as gyms, game rooms and expensive wellness programs, however, the benefits of mindfulness and meditation are proven and affordable techniques that are still under-utilized in spite of a potentially high ROI.

The research coming from brain science and neuroscience is telling us to develop leaders with the knowledge and understanding of the necessity of a positive work environment in terms of human mindset and behaviours for a healthier workforce – physically, mentally and emotionally. The skill of Positive Presence™ is a new and deliberate way of thinking and behaving that makes the connection between human energy and behaviour and is easily practiced and developed right on the job. For many, it is just a lot of common sense, but for others it is a slow and gentle process that requires the help of both team mates and leaders.

At the end of the day, organizational success comes down to the collective performance of its people and the quality of their mind at work – using the art of mindfulness to create a positive and energized mindset, just makes sense.

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The First Step To An Energized Workplace

The ultimate goal of human existence is to live a joyful and abundant life. Everyone strives for that existence – whether they know it or not. When we consider that we spend a great part of our waking hours at work, then the optimum work environment should be one that strengthens and supports our quest for joy and abundance as well.

Research in the neurosciences has confirmed that when we are in a joyful and abundant emotional state, it is then that we have the ability for optimal performance, for creating strong relationships and for experiencing good health. Joseph Chilton Pearce, in his book “The Heart-Mind Matrix” refers to studies showing that a joyful and abundant emotional state exists only within a positive human energy field.

As humans, we are a complex manufacturing plant for energy, both positive and negative. Our thoughts and feelings (and our consequential behaviour) tend to be a really good indicator of what kind of energy field we are producing within us and around us. Neuroscience research over the last couple of decades is also telling us that each and every one of us has the ability to ‘rewire’ for a more positive energy flow … but most of us don’t know how to do that, and many are unaware that this is a skill called Positive Presence and is something most of us must learn. It is however a naturally occurring state within each and every one of us that can be trained for dominance.

A positively energized work environment is key for sustaining employee engagement, and leadership is the number one driver of employee engagement. Jim Hornickel, author of “Negotiating Success” and “Managing From The Inside Out” talks about an ‘inner spark’ and points to the need for studying behaviour style and raising emotional intelligence as foundational pieces to be strengthened in leadership in order to use tools such as empathy, inspiration, and delegation for an energized workforce.

Leadership, therefore, must ensure that their first step is to mitigate any and all risk of negativity and toxic energy. The risk is easily identified by behaviour – dysfunctional, disruptive, negative, counterproductive behaviours. The challenge is that these behaviours rarely show up in the presence of upper management, and they may only come to the surface during times of crisis.

The good news is first, that the negative energy and mindset that creates a toxic work environment is often nothing more than some really bad habits that have been allowed to exist (knowingly or not). And second, it is easily rectified with the appropriate processes, training, and patience. A new skill is needed – the skill of positive thought, emotion and behaviour – the skill of Positive Presence™ is needed in every leader’s toolbox.

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A New ‘Mindset’ for Leadership Development

We live in a time of great excitement as we watch the world we grew up in literally changing before our eyes. This is the first time in history that we are able to watch the evolution of society as it moves through the technological age, through the knowledge age, and into what some are calling the Age of Connectivity … and even beyond to Artificial Intelligence. Every profession on earth is being challenged to lose the beliefs of the past in favour of new and emerging paradigms – or be left behind.

The leadership profession is no exception. As organizations flatten out and accept responsibility as a social entity, leadership roles are also evolving, and it has never been more important for leaders to understand how to think and consequently, how to behave. As organizations are more and more made up of front line knowledge workers that are highly educated and connected (and more often than not critical-thinking professionals in their own right), they must be ready to embrace and implement what science is telling us, and more particularly, what neuroscience is telling us. And as our work environments transform from being made up of knowledge workers to a more advanced mix of ‘learning workers’ it is crucial that we hone a new mindset – a new way of thinking!

In today’s world of complex, organic organizational systems, any individual or company is not actualizing the mindset that transcends stress to empower higher brain function, are not maximizing their full extent of fluid, creative, emotional, and social intelligence..” The next step in leadership development is a shift in ‘mindset’. And what we need to learn to make the shift, and how we learn it, will be unique for each and every one of us.

For many of us, this shift to a new ‘mindset’ is very elusive. And, until we understand what it is we’re striving for, and until we understand the steps to take to get us there …. it is improbable that we will succeed. Improbable, yes, but not impossible. You see, the stress of today’s world is not going away … so maybe it’s just as simple as us making a decision to stop fighting it. Let’s just accept it for what it is – the ambiguity, the pressure, the unending demands, the complexity, the time scarcity, and the list goes on. Let’s just say ‘bring it on’, and embrace it with enthusiasm. Let’s face each moment of each day with optimism and compassion for those around us, but most of all, for our self. Let’s get in place the right tools and resources through which we can learn. …“Positive Presence” is a good example.

Take comfort in the fact that this new ‘mindset’, or way of thinking, is attainable by all of us. It’s within you even as you read this – and it’s not difficult. It is just waiting to get started.

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The Leadership Time Deficit – How to Create More Time

The only way to confront the ongoing time deficit and overcome the seemingly constant demand on our time is to develop a self-awareness of how we are focusing our attention. Identifying our focus as a ‘mental muscle’ is helpful when we want investigate, what is for many, a constant state of time deficit. Furthermore, we must recognize that our attention has become a highly valuable commodity, our ability to focus becomes a highly valuable skill – and if we don’t use it, like any skill, we will lose it.

In today’s fast-paced business world, our natural tendency is to just push through getting things done, but like any muscle training, we must be aware of the signs and/or signals that our cognitive functioning is being compromised. Such signs or signals include, but are not limited to, mistakes, forgetting, momentary blank-outs, and our mind wandering to a negative place.

Graham Allcott, in his book ‘How to be a Productivity Ninja’, talks about different levels of attention that change from day to day, even from moment to moment. Recognizing one’s own different levels of attention and having tasks ready at hand for processing in each different attention level, can be key for successfully completing a productive day.

It is important to understand too that our brain has evolved to pay attention to scarcity. If we consider our time to be a scarcity (and in today’s working world, it usually is), our mind will voluntarily wander to a state of overwhelmed paralysis – of not enough time to accomplish task.

Developing a mental thought model such as Positive Presence™ can create the habits necessary for a clear focus by creating positive and time rich thoughts. When we are in a positive flow of energy (positive thoughts and feelings) that is when we possess the clarity and focus that we need for lazer-like attention – the clarity and focus that comes with a position of confident, Zen-like calm.

Knowing what’s important – to you, your boss, your staff and your organization’s mission – then paying attention to the way you are responding to time demands at work and/or at home by ensuring you are in a positive energy flow, is the one sure way to create time-abundance.

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A New Twist on Time Management

In to today’s era of ‘Connection’ time management ideas and skills of the past are obsolete.

The saying that “Time can’t be managed – it just is” has never been more true … and in today’s age of digital convergence, where all types of different technologies are merging into one ever-present inescapable demand for our attention, it is our attention that becomes the most valuable commodity. New ways to get us to notice information are being invented and refined every day, and the phrase “demands on your attention” was never more appropriate.

The only way to confront the ongoing time deficit and overcome the seemingly constant demand on our time is to develop a self-awareness of how we are focusing our attention. And, with recognition that our attention has become a highly valuable commodity, our ability to focus becomes a highly valuable skill – and if we don’t use it, like any skill, we will lose it.

We can think of attention, or focus, as a ‘mental muscle’ that must be strengthened for maximum cognitive performance. That being said, just like we consciously exercise for muscle strength throughout our physical body, we must also consciously exercise our ‘mental muscle’ for cognitive strength … and this is a whole new area to be recognized and explored in today’s work environment.

For cognitive strength we need ‘focused awareness’ and it becomes a more in-depth exercise for personal development. The skill of Positive Presence has been developed to provide individuals (and entire workforces) with the necessary tools and techniques needed to create the necessary thought and behaviour habits for effective time management in today’s new world.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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The Road to an Energized Workforce

The ground-breaking revelations coming from brain science and neuroscience are emphasizing the impact of human energy on, not only organizational culture, but also on the health and productivity of our workforce. These findings cannot be ignore, and in fact, in today’s complex, ambiguous and organic organizational systems these revelations are more important than any other time in modern history. The studies show that positive human energy is necessary for achieving peak performance, for building and maintaining good relationships, and for experiencing good health.

What’s interesting too from the research, is the evidence suggesting that negative human energy (negative thoughts and feelings) tends to be more ‘human’ than the positive. In other words, we must consciously work at being positive. Dr. Rick Hanson explains our tendency to the negative in his book “Hardwiring Happiness”. He explains that as cavemen, to ensure survival, our brain evolved a negativity bias, “making it like Velcro for bad experiences but Teflon for good ones.”

Pair that with the fact that In today’s work environment, where we spend the major part of our life, there is ample opportunity for the emergence of negative thoughts and feelings. Over the last few decades workforces have felt the effects of being connected 24/7, worsened by the need to do more for (and with) less, particularly in public service industries. We are living in a time ripe for negativity to take hold and grow within even the most engaged workforce. It is the role of leadership to successfully navigate these times and develop a workforce that is agile and resilient, and a work environment that is energizing to work in.

The good news is that the field of neuroscience is providing us with some ground breaking insights – and the key lies in the mind and body of our workforce. The short of the story is that from the time we are born until the day we die, each and every one of us has the potential to learn and practice the skills necessary to develop a positive and energized mind. At the ground level of the workplace, we need an understanding of the connection between human energy and human behaviour and how to enhance existing technical and professional expertise. Leadership’s role therefore will be to ensure every employee has the opportunity and the desire to develop these skills.

Those organizations that put a planned systematic approach in place to train and develop mid-level and front line workers, and their managers and leaders in the skill of Positive Presence will be the organizations that are on their way to creating sustainable engagement and ultimately reap the performance results that are indicated to be as much as three times higher than those organizations with high traditional engagement. At the organizational level, the coming change is cultural in nature and must be supported and influenced by upper management. But the change itself begins in the hearts and minds of our workers – one person at a time – one department at a time – until it diffuses and flows throughout an entire organization.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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A New Path to Employee Engagement

The greatest single threat to the future of organizations as we know them today is the inability of leadership to engage its workforce for sustainable satisfaction and engagement. In the recent State Of The Global Workplace Report, Gallup concludes that “85% of employees are not actively engaged or (are) actively disengaged at work.” This means that only 15% of employees are actively engaged. The financial cost of this is staggering.

Interestingly, studies are revealing two key points. First, that engagement, as traditionally defined, is not sufficient in today’s pressured and fast-paced work environment to keep employees working effectively. And second, there are gaps in two critical areas that are essential to sustainable engagement.

The first gap is in effectively enabling workers with support, resources and tools. Although we have come a long way in recognizing the need and providing the necessary resources, tools and support for our employees, clearly we’re not there yet. And furthermore, as work environments transition to more complex, ambiguous, and organic organizational systems, the resources, tools and support that employees need is quickly changing.

The second gap is in creating an environment that is energizing to work in – one that promotes physical, mental, emotional and social well-being. Closing this gap is not only critical for the future, it poses a formidable challenge because it means a shift must take place in our organizational social mindset – a completely new mindset – unlike anything we’ve had in the past.

The ground-breaking revelations coming from brain science and neuroscience is pointing to the need for a deliberate way of thinking. Scientific evidence indicates that as humans we are in a constant state of energy flow, positive and negative. Studies show when we experience positive thoughts and feelings that is when we are experiencing a positive energy flow. Positive human energy has the ability to attract, mesh and combine with other positive human energy, creating an energized state that promotes a greater capacity for achieving peak performance, for building and maintaining good relationships, and for experiencing good health.

The skill of Positive Presence is quickly becoming the new and necessary tool and resource to support today’s frontline workers and their leaders.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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Working With Stress

Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening — in that they are over-taxing to us in some way. As leaders we must learn how to change the way we see our self in relationship to these stress-triggering events, and then help those we lead do the same. And because we don’t know what we don’t know, it becomes an organizational responsibility to provide leaders with the tools and knowledge necessary to ‘reframe’ how they see themselves in today’s workplace.

One such tool is the skill of Positive Presence. Positive Presence is a deliberate way of thinking and behaving that makes the connection between human energy and behaviour and is easily practiced and developed right on the job. The skill is unique in that it is both a personal aptitude and it is a ‘group’ aptitude, and as such there needs to be a common vocabulary and understanding.

At the heart of Positive Presence lies the following competencies:

• Self-Awareness – Know thyself. We must first learn to effectively manage our own thought and behaviour habits, before we can lead others to do the same.
• Clarity of Mission – We must ensure our own personal values and purpose is aligned with the values and mission of our organization, and then we must teach others to do the same.
• Mental Model – Consistently successful people have the ability to maintain a positive and proactive attitude. As leaders we must hold our selves accountable for developing the necessary thought habits that drive a positive and energized mind.
• Behaviour habits – we must understand our own behaviour habits and how they affect others around us, and then we must learn to adjust our own behaviour in such a way as to effectively influence and lead others.

Our new workforce is no longer ‘salary expense’ on the balance sheet. Our new workforce is actually ‘human assets’ – assets that must be developed and grown. To grow human assets we must create a work culture that is energized, positive, caring, healthy and safe.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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The New Age of Workplace Stress

The global workforce has changed employment patterns in all developed countries forever. Gone are the days of the industrial and technological revolution – where productivity and efficiency was almost totally dependent on process efficiencies of getting the job done. In today’s connected society, organizations are more and more made up primarily of ‘knowledge workers’ (people whose jobs require formal and/or advanced education and are considered people who “think for a living.”). Today’s employees are often highly educated professionals and technicians who must bring their specialisms together for a common purpose. That being said, processing efficiencies (i.e. production capacity) takes place within the mind of each and every one of our people — right down on our front lines. This is exists in all complex, ambiguous and interdependent organizational systems, but is especially true in the health industry, where front line service providers are highly trained doctors, nurses, and technicians.

Now couple that with increased demands to perform at a continuously high level of excellence amid the pressures of increased complexity and ambiguity at a lightning fast pace, often compounded by thickening layers of bureaucracy, and it is nothing short of inevitable that our workplaces have become overwhelmingly taxing and stress-filled. Additionally, it was a global pandemic that catapulted these realities to the forefront around the world. In fact, the pandemic tipped the scale in all health care industries, and stability on the front lines is no more! The physical health, mental health, emotional health, and yes, even the social health of front line health care workers and their leaders in every developed country across the globe has taken a major hit. So, what’s to be done?

The answer does not lie in getting rid of the circumstances that are causing the stress. In order to compete in the global economy, the demands for performance, the complexity, the ambiguity, and yes, even the bureaucracy (particularly in the public sector), cannot and will not abate. The answer lies in fact, within the realms of leadership – especially front line and mid-level leaders – who must look within themselves to acquire a new mindset and new skillsets … and the field of neuroscience and cognitive science is showing us the way.

This new mindset of front liners and their managers will give them the power to work and live beyond the stress – in spite of the stress – as they learn to create within themselves a conscious mental and emotional environment that will shield them from the harmful effects of the inevitable stress. The science is in and the research confirms, that the skill of Positive Presence is the first step to acquiring the necessary thought habits for a new mindset.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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