Think back to the first time you heard the word “leader.” Now think of the words or phrases you attribute to a person you consider a leader. Some examples of the words or phrases we attribute to a leader include:…
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Leadership Is About Behaviour
Tagged with: approachable, attitude, behaviour, behaviour smart, communicator, compassionate, creative, culture, high performing, Improvement, inspirational, integrity, leader, leadership, leverage, motivational, performance, positive, visionary
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Organizations Do Not Do Things – People Do
TQM, Total Quality Management, is a philosophy first and process improvement second, however most people equate the ‘Deming Cycle’ of Plan-Do-Check-Act (PDCA) to process improvement initiatives such as SixSigma and LEAN. Dr. Deming continually emphasized, however, that organizational quality is…
Tagged with: behaviour, change, culture, effectiveness, Excellence, Improvement, leader, management, people, process, purpose, quality, systems, TQM, transformation, understanding
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The Deming Way
December 20, 2021 will mark the twenty-eighth anniversary of the passing of Dr. W. Edwards Deming. As we all know, Dr. Deming is touted as the key innovator in driving top management toward improvements in design, product quality, testing, and…
Tagged with: behaviour, Excellence, Improvement, mindset, performance, philosophy, quality, safety, transformation
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Great Leaders Don’t Learn From Crisis
Do you ever go to work and ask yourself, “How can I perform my very best today?” If you are asking that question, have you ever asked, “What do I need to do to perform to my full potential?” As…
Tagged with: behaviour, crisis, emotional intelligence, human response capacity, Improvement, initiative, leaders, lower brain, performance, potential, problem solve, self-assess, thinking, Upper Brain
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The Secret to Effective, Functional Relationships
There is a fundamental truth about organizational performance. The majority of people you know, yourself included, have a legitimate need for effective, functional relationships – personal, familial, and professional. It is actually these relationships that make you human and without…
Tagged with: continuous feedback, culture, functional relationships, Improvement, mutual respect, organizational value, positive presence, self-awareness
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Collaboration as a Performance Improvement Strategy
Collaboration is a partnership between people and or groups intended to generate a product or achieve a singular objective that is mutually beneficial to all parties involved. Collaboration tends to move forward any kind of work or goal faster than…
Tagged with: collaboration, culture, Experience, Expertise, Improvement, Knowledge, performance, positive presence, Strategy
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