The Emotional Dimension of Performance

Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in a high-stress environment may experience even more. Emotions do not take a break, and they are always present influencing our behaviour, performance, and relationships.

We often speak about the significance of individual leaders understanding the impact of their behaviour on organizational performance. A critical part to understanding your behaviour and how it directly relates to you, as an influential leader, is being aware of your emotions, and in turn once aware, having the ability to manage them and the response they generate from others.

While you can stimulate, inspire, and detect emotions in others, you cannot control their emotions. Only they can manage theirs, and you, yours. Influential leaders are leaders (with or without a formal title or role) who possess the mind and behaviour habits that create positive and energized emotions within and around them. They are adept at handling their emotions and this competency is useful for everyone they interact with. It sets them free from the negative energies stirred up by emotional interactions.

Influential Leaders have an innate ability for the skill of Positive Presence – the ability to adjust and create a positive and energized mindset that drives productive workplace behaviour. They understand their ‘natural human energy’ (or as we say in the business world, ‘their 20 square feet’) and they are able to quickly become aware of a person’s negative energy. As a leader, your goal is to help others replace their negative with the positive through your influence using your skill and language of the skill of Positive Presence.

CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.

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Catherine is the President and CEO of CORPORATE HARMONY, providing virtual solutions for leadership development and organizational culture change. Her leadership and coaching experience as a Project Manager in an ever-changing, fast moving technological organization with unrelenting demands drove her to the realization that a positive mindset and strength-building behaviors are essential for today’s complex and chaotic organizational systems. CORPORATE HARMONY’s virtual platform of programs, coaching and performance measurement, is an innovative online technology of tested proprietary content. The world-class content of CORPORATE HARMONY’s Positive Presence Program develops the skill of ‘Positive Presence’ and the necessary ‘Positive Presence Behaviour Competencies’ for maintaining a positive and energized mindset and increased performance in today’s complex work environment, and leading to a culture of collaboration and connection. Catherine’s vision for Corporate Harmony is to bring the skill of “Positive Presence” to the corporate world as it becomes more complex, ambiguous and chaotic. Catherine is uniquely positioned to impact organizations’ productivity and long term success, with her powerful vision of eliminating bad stress from every workplace around the globe, bringing purpose into the people equation to promote healthy, productive and meaningful work cultures and turn the tide on the neglect of mental health on a global scale. Catherine is author of the book: “CORPORATE HARMONY – The Performance Link for Today’s Modern Organization” Catherine can be reached at: Catherine.Osborne@corporateharmony.ca or go to ‘contact us’ on our website www.corporateharmony.ca. Catherine is available for consultation, and can be reached by 519-695-3407.

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