A New Path to Employee Engagement
The greatest single threat to the future of organizations as we know them today is the inability of leadership to engage its workforce for sustainable satisfaction and engagement. In the…
Working With Stress
Stress is a relational transaction between our self and our environment during which we perceive and appraise events as threatening -- in that they are over-taxing to us in some…
The Cycle of Absenteeism in Health Care
Public health care, in fact the public sector as a whole is wrought with high rates of absenteeism, decreased productivity and quality, and may I say, a less-than-healthy work force?…
What is a Collaborative Team?
As leaders, we need to focus on forming teams that can perform amid the complexity and chaos of today’s work environment –a team whose members have behavioural competencies, including interpersonal…
Are you a Positive Professional Role Model?
The fastest way to derail any collaborative efforts in an organization is an individual leader’s negative behaviour. Over time, negative experiences erode a leader’s influence. This is particularly true for…
Don’t Settle For ‘Good’
If you asked someone how they are doing, how different do you feel based upon the response between them saying, “I am good” or “I am great?” Now apply that…
Lasting Organizational Change
When done right, employee attitude, satisfaction and/or engagement surveys provide valuable information to the organization. Too often however, leaders do not take seriously the workplace barriers and emotional barriers identified…
Deep Emotional Connection – Is It Needed?
“If a leader can’t get a message across clearly and motivate others to act on it, then having a message doesn’t even matter.” –Gilbert Amelio, former CEO of Apple. Methods,…
Keeping Conflict and Confrontation Constructive
Everyone faces it -- conflict and confrontation. It cannot be avoided in today’s fast-paced workplace … but it doesn’t have to be a negative experience. We can choose it to…
The New ‘Lean’ Is All About Behaviour!
After the Second World War, the Japanese economy was in ruins. The American economy on the other hand was booming. As a result, a number of leading quality management gurus…