Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work…
Blog Archives
The Behaviour Element of Performance Excellence
Tagged with: accountable, ambiguous, awareness, behaviour, behaviour habits, challenges, complex, development, dysfunctional behaviours, Excellence, human behaviours, human energy, influential leader, leadership positions, motivation, outcomes, performance, positive presence, thought habits, training
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The Five Basic Leader Behaviour Skills
At the heart of organizational performance and a performance driven culture is performance at the individual level – and more specifically, individual leader behaviour skills. To help you reframe and refocus your thinking on behaviour competency to drive performance, consider…
Tagged with: accountability, behaviour, communication, culture, human energy, performance, values
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What Worked Then, Won’t Work Now!
The prevalence of knowledge workers and the knowledge workforce is actually less than three decades old, and we all know change is mostly slow and painful. But the truth of the matter is what worked for success in the 1990’s…
Tagged with: ambiguity, behaviour, chaos, collaboration, complexity, connection, culture, human energy, integrated team, knowledge work, knowledge workers, knowledge workforce, mindset, Performance management, team, work-group dynamics
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The Cost of No Change
Changing behaviour is not something we like to do. Generally, being human means we lack the willingness to change even when we have the knowledge and the capability to do so. In fact, we lack the willingness to change even…
Tagged with: behaviour, change, disruptive behaviours, positive presence, relationships
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Are Your People Connections Positive or Negative?
What is it that achieves results for organizations to succeed? Is it the methods, tools, technologies, protocols and systems, or is it the people? There is no doubt – it is your people that achieve results. The methods, tools, technologies,…
Tagged with: accountability, behaviour, collaboration, connection, culture, interactions, leader, motivation, performance, positive presence, relationships
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What is Your Leader’s Trust Level?
Trust enables your team not only to perform its daily function but also to rise above conflicts and crises. In today’s fast-paced, complex, ambiguous environment of constant change, conflicts and crises abound within the organization. So in order to succeed,…
Tagged with: behaviour, culture, knowledge economy, leader, leaders, performance, positive presence, productivity, profitability, Trust
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The Feedback Loop of Change
Giving and receiving feedback is probably one of life’s greatest challenges both personally and professionally. As leaders, it is critical to continually develop our capacity for both giving and receiving feedback, both positive and negative. Most would agree that giving…
Tagged with: behaviour, change, cognitive dissonance, creative thought processes, discipline, feedback, human energy, mental toughness, positive presence
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The Key to Collaboration: Cooperative Attitude
A cooperative attitude is performance power. And a cooperative attitude is critical to building strong, sustainable teams. We know that when teams are engaged by their leadership in a cooperative environment not only is there in an increase in employee…
Tagged with: behaviour, collaboration, Competition, cooperation, cooperative attitude, dysfunctional, emotional response, employee morale, functional teams, mental model, mind set, mindset, performance, positive attitude, positive presence, productivity, sustainable teams, work environment
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The #1 KPI for Future Leaders
Successful leadership of the future will require a complete culture shift to a new leadership mindset of connectivity. In the developed world, our organizations are now composed primarily of knowledge workers – people who have a lot of education and…
Tagged with: behaviour, bureaucracy, communication, connectivity, information transfer, knowledge workers, leadership, mindset, positive presence, workplace behaviour
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Top Three Leadership Capacities for Exceptional Performance
It’s a simple question – what is the difference between leading and managing? While many of us can explain the difference between the two, the fact remains that many of us go about daily behaviour simply managing, without making the…
Tagged with: behaviour, leadership capacities, performance, positive presence
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