Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in a high-stress environment may experience even more. Emotions do not take a break, and they are always present influencing our behaviour, performance, and relationships.
We often speak about the significance of individual leaders understanding the impact of their behaviour on organizational performance. A critical part to understanding your behaviour and how it directly relates to you, as an influential leader, is being aware of your emotions, and in turn once aware having the ability to manage them and the response they generate from others.
While you can stimulate, inspire, and detect emotions in others, you cannot control their emotions. Only they can manage theirs, and you, yours. Influential leaders are leaders (with or without a formal title or role) who possess the mind and behaviour habits that create positive and energized emotions within and around them. They are adept at handling their emotions and this competency is useful for everyone they interact with. It sets them free from the negative energies stirred up by emotional interactions.
Influential leaders are highly practiced with the skill of ‘Positive Presence’ and it places them in a position to model emotionally balanced behaviour. More important, it enables them to be responsive to others’ needs, which is a primary contributor to employee engagement. Most people are not born with emotional awareness that comes with the skill of Positive Presence – it is, for the most part, a learned ‘skill’.
It is important to understand that the majority of your emotions arise from your subconscious – a life time of experiences and even past life times of experiences that were transferred to your DNA at the time of conception. When you hear people talk about ‘handling’ your emotions there is a process that we must consciously learn to do. Some people’s brains are naturally wired for this process, but for most of us, it is something that must be learned through awareness and practice. It is therefore critical that you learn to first acknowledge your emotion, second, identify your thoughts that the emotion triggers, and finally ‘see’ your behaviour and how it affects you and those around you.
Learning the skill of Positive Presence is, for most people, a slow and gentle process of learning — on the job, in real time. It is not something we learn in isolation, but it must be tried and tested in your workplace with your work colleagues – because, what works for one person, will not work for all. There is no ‘one-size-fits-all’ quick fix. Learning the skill of Positive Presence requires an open mind, a common vocabulary, and a will to change, flex and adapt. Learning the skill of Positive Presence will, by its very nature, create a culture of accountability and collaboration – a huge bonus and necessity in today’s global work environment.