Blog Archives

Taking Advantage of Conflict and Confrontation

All great relationships require constructive conflict and confrontation to grow and thrive. Influential leaders orchestrate the culture in which people can be energized, engaged, and fully aware of their meaningful contributions to the enterprise. Much of the personal and organizational

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4 Steps to Organizational Performance

The corporate world is full of courses, seminars and workshops purporting to improve employee skills, increase productivity, boost morale, and enhance employee retention, and ultimately to increase organizational performance. It is the hope that the investment of time and money

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The People Energy in Performance

In today’s workforce the talent pool of technically competent people fluctuates. While everyone still competes to hire people with strong technical skills, it is becoming increasingly clear that performance is a function of both technical skill and behaviour capacity. Furthermore,

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Performance Excellence – Continuous Improvement

When behaviour is identified as a critical piece of the performance equation – and studies of corporate success stories have proven its relevance time and time again – it means that behaviour skills must become part of the organizational total

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Performance Excellence – The Skill of Positive Presence

Unfortunately, it is not unusual to see people in management positions that are clueless about how to deal with the dysfunctional situations and behaviours — the “people issues,” that occur daily and could consume upwards of 80 percent of a

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Performance Excellence – The Influential Leader

Behind every high-performing organization is an influential leader who is keenly aware of how thought habits drive individual behaviour, and how behaviour habits affect those with whom you work. And, whether formally trained or not, this influential leader knows the

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This New Year: A New Mindset

The business and professional climates that we work in today are getting increasingly more complex, more ambiguous, more demanding, and in continuous fast-paced change. Each day the markets in which we compete grow as technology increases the reach of our

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The Brain/Behaviour Connection

“You have power over your mind – not outside events. Realize this, and you will find strength.” – Marcus Aurelius, Joint 16th Emperor of the Roman Empire. In his book, Get Out of Your Own Way: The Five Keys to

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Neuroscience – Inside Your Mind

Many of us do not come ‘pre-wired’ for it consistent positive emotional thought and mind-chatter, in fact for most of us, it is a learned skill – the skill that we call “Positive Presence”. Our proficiency for Positive Presence is

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The Behaviour Element of Performance Excellence

Performance can be illustrated by this simple formula: Performance= technical skill x behavioural skill. In high-risk industries, such as health care delivery, an imbalance between these two elements of performance (technical skill and behavioural skill) can result in poor work

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