An analysis of 20 studies with nearly 20,000 people revealed slight and inconsistent differences in job attitudes when comparing generational groups. While many love to point out that younger and older people are more different than alike, research refutes this notion–especially in the workplace. What matters at work is not differences between differently aged employees, but the attachment to the belief that differences exist. This fallacy gets in the way of team collaboration and how employees of different ages are managed and trained. What’s needed is a strategy that not only fosters mutual respect, but utilizes unique opportunities to cater to specific needs, such as audio technology making provision for those harder of hearing and introducing (and allowing) easy access to mother’s rooms.
Managing your culture while engaging all age groups can be done with the introduction of the skill of Positive Presence as an organizational necessity. The skill of Positive Presence enables your people to be responsive to each others’ needs, which is a primary contributor to employee engagement and workplace culture. It pollinizes influential leadership and requires you to learn to understand yourself. The ancient Greek aphorism, “Know Thyself,” can be attributed to at least six Greek sages, the most notable being the philosopher Socrates.
Leaders must be purposeful and intentional about managing dynamic states of nature like culture, generational gap, and brand image. These dynamics are not problems to be solved but states of nature that require constant attention. How people experience the external effect of your organizational culture is a by-product of the internal dynamic of your organizational culture. Tony Hsieh the CEO of Zappos said it best that “culture is your brand” and that culture is driven and created as a direct result of the level of engagement you have as leader in your organization.
By embracing flexibility, promoting knowledge transfer, and investing in employee wellbeing, organizations can effectively leverage the skills and experience of all their employees, regardless of age.
