A leader’s words, attitudes, and behaviour have the ability to incite various negative and/or positive emotions in their employees. Even followers who manage their emotions well can be affected by this emotional energy. It is the inadvertent or unconscious control that leaders have over the emotional state of their followers that can distort the dynamic between management and employees, creating dysfunctions. For example, a leader who has fondness for telling jokes in the workplace may amuse some employees but may annoy, frustrate or even offend the rest. This reaction could lead to a loss of respect for the leader, especially if the employees cannot ask the boss to cut out or cut down the joking.
Furthermore, a leader’s professional decisions, strategies and actions can be taken personally by some employees and thus create an unintended emotional response. In unstable financial economic climates, everyone is nervous about losing their jobs; any change to current practices may be misconstrued as economic instability and can stimulate and elicit strong negative emotional responses such as anger and fear.
At the end of the day, if your goal as a leader is to cultivate an organization that is operating at peak performance, then you should be focused on the emotional dimension. Providing your leaders with the necessary training for them to be able to model emotionally balanced behaviour is crucial.
The skill of Positive Presence™ is an innovative thought model connecting conscious thought processes and workplace behaviour to positive emotional energy and provides a systematic, programmatic methodology for equipping leaders with the knowledge and understanding necessary for developing emotionally balanced behaviour and leading their followers to the same.
