Relationships, by their nature, require constant and consistent tending. The quality of the care you put into relationships with your colleagues translates into either a negative or a positive experience. That is, the other person perceives every one of your interactions as good or bad. If you behave poorly during a contact, that experience is considered negative; conversely, if you conduct yourself well, that experience is counted as positive. This idea is similar to the emotional and trust bank accounts presented by Stephen Covey in his book “The 7 Habits of Highly Effective People” in that connectivity has a cumulative effect. The more interactions are seen as negative, the less likely you are to develop connections. If you want to increase the positive experiences and thus enhance your connections, you must improve your individual leader behaviour and emotional awareness – your self-awareness.
The research coming from the neurosciences has confirmed that your behaviour is driven by your thoughts and feelings. That being said, learning to create the necessary thoughts and feelings (emotional awareness) in order to increase the positive experiences and thus enhance your connections, is a must. The skill of Positive Presence is your innate ability to adjust for and create a positive and energized mindset through conscious thought processes for high-performance behaviour.
Initiating ‘Positive Presence’ skill training creates shared language and expectations around the mindset and kinds of behaviours that are necessary to create a positive and energized environment within which to work and thrive in today’s knowledge economy.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
