Stress impacts your behaviour as a leader, your mental capacity, and even your physical health. Your ability to manage the stress of today’s work world is largely dependent on your ability to develop emotional awareness. That being said, developing emotional awareness aids not only in your ability to manage stress but to continue to develop your leadership behaviour and create highly productive teams and performance.
Human emotions are as complex as they are varied. In a span of one day, we all experience a significant number of emotional highs and lows. An average person in a high-stress environment may experience even more. Emotions do not take a break, even when we need a break. They are always present, influencing your own and others’ behaviour, performance, and interactions.
Enlightened leaders are adept at handling their emotions, and this competency is useful for everyone they interact with. It sets them free from negative energies that can be stirred up by emotional interactions. It also places them in a position to model emotionally balanced behaviour. More important, it enables them to be responsive to others’ needs, which is a primary contributor to employee engagement.
Enlightened leaders take care in what they say and do because they know they are being watched all the time. During a crisis or contentious event, employees may even be expecting an emotional reaction from their leaders. Having emotional awareness and emotional control does not mean repressing feelings … it means making a conscious effort to stay focused, composed, and even tempered.
No one benefits from a leader whose first reaction to a bad situation is to scream at everyone around them, or who breaks down in public when they feel overwhelmed. Conversely, no one benefits from a leader who is so emotionally closed up that they cannot show compassion, affection, or joy when necessary or appropriate.
Employees relate to their leaders on an emotional level. So a leader’s mood, feeling, attitude, and behaviour have a significant impact on their employees. A leader’s lack of emotional awareness could leave employees physically, mentally, and emotionally distressed, and often leads them to disengage.
CORPORATE HARMONY is grateful to Dr. Michael E. Frisina for his contributions to this entry.
