Blog Archives

Keeping Conflict and Confrontation Constructive

Everyone faces it — conflict and confrontation. It cannot be avoided in today’s fast-paced workplace … but it doesn’t have to be a negative experience. We can choose it to be, well if not positive, at least constructive. The first

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Workplace Connectedness

As the knowledge economy evolves amidst the chaos and complexity, so too leadership, as we’ve always known it, must also evolve and change. Today’s environment of chaos and complexity rends the idea of leader as controller and guardian an impossible

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Making the Connection

Relationships, by their nature, require constant and consistent tending. The quality of the care you put into these relationships translates into either a negative or positive experience. That is, the other person perceives every one of your interactions as good

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Positive Presence As A Business Improvement Strategy

The cultural and managerial aspects of lean are possibly more important than the actual tools or methodologies of production itself. The role of organizational leaders is the fundamental element of sustaining the progress of lean thinking. In 2001 Toyota formalized

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What Is An Engaged And Committed Workforce?

It is not uncommon in today’s business culture to find organizations where someone is in charge of engagement as though you could assign it or delegate it. You cannot create a culture of engagement through an organizational chart. Where you

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The Science of Gratitude

Gratitude is getting a great deal of attention these days within the realm of positive psychology. Studies show that gratitude not only can be deliberately cultivated, but can increase levels of well-being and happiness among those who do cultivate it.

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The Art of Gratitude

Angeles Arrien, in her book “Living in Gratitude: A Journey That Will Change Your Life”, says that although gratefulness often arises spontaneously, it is also a choice we make. She identifies the four universal portals to the practice and virtue

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What is Your Leadership Strength?

Have you ever wondered why you choose to behave a certain way?   To help answer this question, Tom Rath and Barry Conchie have classified leadership strengths into four domains: (1) executing (driver), (2) influencing (persuader), (3) strategic thinking (analyzer), and

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Focus On Behaviour, Not Technical Skills

It is behaviour and relationship skills that bring out the technical competencies and enable the job of a leader to be done well. At higher levels of leadership (e.g., chief executives), technical skills are even less important than good behaviour

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New Learning for Connection

In the developed world, our organizations are now composed primarily of knowledge workers– people who are highly educated and experts in their individual fields, and who need each other’s mind and skill in order to achieve organizational goals.  These people

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